编辑售后单事件
消息与事件接收URL发送 POST 请求开发指南-准备-回调事件接入指南进行接入| 请求参数名 | 类型 | 说明 |
|---|---|---|
| data | Object | 消息体 |
| data.id | String | 事件id |
| data.event | String | 事件主类型（固定：MALL_AFTERSALE） |
| data.action | String | 事件子类型（固定：MALL_AFTERSALE_UPDATE） |
| data.body | Object | 数据内容 |
| data.body.new | Object | 编辑后的售后单信息 |
| data.body.new.afterSaleId | String | 售后单ID |
| data.body.new.orderNumber | String | 售后单所关联的订单编号 |
| data.body.new.status | Int | 售后状态 1=待商家退款;2=待商家收货;3=已驳回;4=已完成;5=退款处理中;6=待审核;7=待寄回;8=退货申请已驳回;9=售后关闭; |
| data.body.new.refundType | Int | 退款类型 1=退款;2=退款退货; |
| data.body.new.refundDesc | String | 退款原因 |
| data.body.new.applyAfterSaleUserType | Int | 申请售后人员类别 1=用户;2=商家管理员; |
| data.body.new.createUserID | String | 申请人,根据申请售后人员类别决定,用户id或者商家管理员id |
| data.body.new.remark | String | 备注，说明 |
| data.body.new.auditRemark | String | 审核备注 |
| data.body.new.vouchers | Object[] | 售后凭证 |
| data.body.new.vouchers.name | String | 凭证名称 |
| data.body.new.vouchers.url | String | 凭证地址 |
| data.body.new.createTime | String | 售后单创建时间 |
| data.body.new.updateTime | String | 售后单修改时间 |
| data.body.new.isRefundExpressFee | Bool | 是否退运费 |
| data.body.new.refundExpressFee | Int | 退运费金额 |
| data.body.new.refundMoney | Int | 退款金额（包含运费） |
| data.body.new.outAfterSaleId | String | 微信侧售后单id,视频号场景使用 |
| data.body.new.agentId | String | 代理商ID |
| data.body.new.submitType | Int | 订单业务类型 1=自主下单;2=代客下单;3=erp同步订单;4=openAPI订单;5=手动导入订单; |
| data.body.new.paymentTotalPrice | Int | 实付总价 |
| data.body.new.followUserId | String | 订单归属人ID |
| data.body.new.followUserName | String | 订单归属人姓名 |
| data.body.new.creator | String | 订单创建人ID,员工创建时=员工ID;客户创建时(自主下单)=客户ID |
| data.body.new.creatorName | String | 创建人姓名,自主下单=微信用户授权名称 |
| data.body.new.customerFollower | String | 根据订单当前关联联系人/企业，推送对应的跟进人ID |
| data.body.new.customerFollowerName | String | 根据订单当前关联联系人/企业，推送对应的跟进人姓名 |
| data.body.new.customerId | String | 订单关联的联系人ID |
| data.body.new.corpId | String | 订单关联的企业ID |
| data.body.new.refundGoods | Object[] | 售后商品信息 |
| data.body.new.refundGoods.goodsId | String | 商品ID |
| data.body.new.refundGoods.skuId | String | SKU ID |
| data.body.new.refundGoods.goodsType | Int | 商品类型 0=默认;1=普通商品;2=虚拟商品;3=优惠券商品; |
| data.body.new.refundGoods.refundMoney | Int | 退款金额 |
| data.body.new.refundGoods.refundNumber | Int | 售后商品数量 |
| data.body.new.refundGoods.goodsName | String | 商品名称 |
| data.body.new.refundGoods.skuName | String | SKU 名称 |
| data.body.new.refundGoods.cover | String | 封面缩略图 |
| data.body.old | Object | 编辑前的售后单信息 |
| data.body.old.afterSaleId | String | 售后单ID |
| data.body.old.orderNumber | String | 订单编号 |
| data.body.old.status | Int | 售后状态 1=待商家退款;2=待商家收货;3=已驳回;4=已完成;5=退款处理中;6=待审核;7=待寄回;8=退货申请已驳回;9=售后关闭; |
| data.body.old.refundType | Int | 退款类型 1=退款;2=退款退货; |
| data.body.old.refundDesc | String | 退款原因 |
| data.body.old.applyAfterSaleUserType | Int | 申请售后人员类别 1=用户;2=商家管理员; |
| data.body.old.createUserID | String | 申请人,根据申请售后人员类别决定,用户id或者商家管理员id |
| data.body.old.remark | String | 备注，说明 |
| data.body.old.auditRemark | String | 审核备注 |
| data.body.old.vouchers | Object[] | 售后凭证 |
| data.body.old.vouchers.name | String | 凭证名称 |
| data.body.old.vouchers.url | String | 凭证地址 |
| data.body.old.createTime | String | 售后单创建时间 |
| data.body.old.updateTime | String | 售后单修改时间 |
| data.body.old.isRefundExpressFee | Bool | 是否退运费 |
| data.body.old.refundExpressFee | Int | 退运费金额 |
| data.body.old.refundMoney | Int | 退款金额（包含运费） |
| data.body.old.outAfterSaleId | String | 微信侧售后单id,视频号场景使用 |
| data.body.old.agentId | String | 代理商ID |
| data.body.old.submitType | Int | 订单业务类型 1=自主下单;2=代客下单;3=erp同步订单;4=openAPI订单;5=手动导入订单; |
| data.body.old.paymentTotalPrice | Int | 实付总价 |
| data.body.old.followUserId | String | 订单归属人ID |
| data.body.old.followUserName | String | 订单归属人姓名 |
| data.body.old.creator | String | 订单创建人ID,员工创建时=员工ID;客户创建时(自主下单)=客户ID |
| data.body.old.creatorName | String | 创建人姓名,自主下单=微信用户授权名称 |
| data.body.old.customerFollower | String | 根据订单当前关联联系人/企业，推送对应的跟进人ID |
| data.body.old.customerFollowerName | String | 根据订单当前关联联系人/企业，推送对应的跟进人姓名 |
| data.body.old.refundGoods | Object[] | 售后商品信息 |
| data.body.old.refundGoods.goodsId | String | 商品ID |
| data.body.old.refundGoods.skuId | String | SKU ID |
| data.body.old.refundGoods.goodsType | Int | 商品类型 0=默认;1=普通商品;2=虚拟商品;3=优惠券商品; |
| data.body.old.refundGoods.refundMoney | Int | 退款金额 |
| data.body.old.refundGoods.refundNumber | Int | 售后商品数量 |
| data.body.old.refundGoods.goodsName | String | 商品名称 |
| data.body.old.refundGoods.skuName | String | SKU 名称 |
| data.body.old.refundGoods.cover | String | 封面缩略图 |
| data.body.extra | Object | 订单附加信息 |
| data.body.extra.member | Object | 附加内容 |
| data.body.extra.member.companyId | String | 尘锋系统级ID,如有多个企业接入尘锋,则可通过本字段区分企业 |
| data.body.extra.member.unionId | String | 微信用户在微信生态的唯一标识 |
| data.body.extra.member.phone | String | 手机号码 |
| data.body.extra.member.createTime | String | 创建时间 |
| data.body.extra.member.name | String | 名称 |
| data.body.extra.member.corpId | String | 企业ID |
| data.body.extra.member.customerId | String | 联系人ID |
| data.body.extra.member.avatar | String | 用户头像 |
| data.body.scene | String | 事件触发场景 system=系统触发; |
json - Request-Example:
//信息明文推送
{
"id": "69fa92b7-4f85-4d31-bd5c-5f3b1783b210",
"event": "MALL_AFTERSALE",
"action": "MALL_AFTERSALE_UPDATE",
"body": {
"new": {
"afterSaleId": "1663801428136984576",
"status": 6,
"refundType": 1,
"refundDesc": "2",
"applyAfterSaleUserType": 3,
"createUserID": "3337",
"remark": "备注内容",
"auditRemark": "",
"createTime": "2023-05-31 14:55:47",
"updateTime": "2023-05-31 15:06:04",
"isRefundExpressFee": false,
"refundExpressFee": 0,
"refundMoney": 100,
"outAfterSaleId": "",
"agentId": "0",
"orderNumber": "1663799027924746240",
"submitType": 2,
"paymentTotalPrice": 110000,
"followUserId": "3337",
"followUserName": "",
"creator": "3337",
"creatorName": "余露平-T1gogogo你陪闵柔疙瘩大鹅测测今下午回归号阿德勒号",
"customerFollower": "3337",
"customerFollowerName": "余露平-T1gogogo你陪闵柔疙瘩大鹅测测今下午回归号阿德勒号",
"vouchers": [],
"refundGoods": [{
"goodsId": "7df75325-c78f-4e2a-a162-5223b6ca04d6",
"skuId": "2f291a1e-0a3d-46ca-8733-0d8c6fe5c437",
"goodsType": 2,
"refundMoney": 100,
"refundNumber": 1,
"goodsName": "xxc-虚拟商品",
"skuName": "",
"cover": ""
}]
},
"old": {
"afterSaleId": "1663801428136984576",
"status": 3,
"refundType": 1,
"refundDesc": "尺码不合适",
"applyAfterSaleUserType": 3,
"createUserID": "3337",
"remark": "备注内容",
"auditRemark": "",
"createTime": "2023-05-31 14:55:47",
"updateTime": "2023-05-31 14:55:50",
"isRefundExpressFee": false,
"refundExpressFee": 0,
"refundMoney": 100,
"outAfterSaleId": "",
"agentId": "0",
"orderNumber": "1663799027924746240",
"submitType": 2,
"paymentTotalPrice": 110000,
"followUserId": "3337",
"followUserName": "",
"creator": "3337",
"creatorName": "余露平-T1gogogo你陪闵柔疙瘩大鹅测测今下午回归号阿德勒号",
"customerFollower": "3337",
"customerFollowerName": "余露平-T1gogogo你陪闵柔疙瘩大鹅测测今下午回归号阿德勒号",
"vouchers": [],
"refundGoods": [{
"goodsId": "7df75325-c78f-4e2a-a162-5223b6ca04d6",
"skuId": "2f291a1e-0a3d-46ca-8733-0d8c6fe5c437",
"goodsType": 2,
"refundMoney": 100,
"refundNumber": 1,
"goodsName": "xxc-虚拟商品",
"skuName": "",
"cover": ""
}]
},
"extra": {
"member": {
"companyId": "W00000000109",
"unionId": "",
"phone": "",
"createTime": "",
"name": "aaa",
"customerId": "370124fe-ff5f-11ed-8309-0eb42f08605a",
"avatar": "",
"corpId": ""
}
},
"scene": "system"
}
}
//信息加密推送
{
"id": "350670664413253632",
"event": "MALL_AFTERSALE",
"action": "MALL_AFTERSALE_UPDATE",
"body": {
"encrypt": "XOKphmyMEcuW94gYtL/5Nj4ueFcfjaEFecC507QGzXbnDmavLp7I+s7K5BI4Qjt+Ayy/mNbw9bUE2x0HkSWm9h57VKJc9VLBghTjALWJcJduBDC7L6doORsZdaNlfVJU6DJ0VLyd1NojW9PfrzS01eQ7GW/dgaO3tkXQP2AOrGTn3Ca8haZQiwEJDYN/NUjW1/9T+gIcBu8LbmZGyokwrOD+ZGy7uky37yq8w8SGpis1WR2pIlZUOo+QdmWnMY1kJ9bHelH9h3ERemmNRIh/oMZp7QvFaNl/iCgUVAkh14tOV0nniE9Ld29GxyIEFz0nxD5+s4AG4cvq+xl+FXhu0A==",
"msgSignature": "d64cc4a02b22b725a6b50a9843ebf9c0fd7ca70f",
"timeStamp": "1661233174",
"nonce": "9ZvYhI4aFmR7wUNl"
}
}